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RETURN POLICY

Shipping & Return Policies.

1)      Our policy lasts 2 days. If 2 days have gone by since your purchase, unfortunately we can’t offer you a refund.

2)          To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging this is not eligible for custom boxes in any conditions.

3)          To complete your return, we require a receipt or proof of purchase.

4)      Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund but in the Case of Custom Boxes , it's a specially make to Order boxes so refund and return is eligible in any circumstances.

for Other items - If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

5)      Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at boxify1@gmail.com.

6)      Sale items

Only regular priced items may be refunded, unfortunately Custom Boxes items cannot be refunded.

7)      Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at Office@boxify.co.in and send your item to Shanti Packaging Industries , B 109 , Sector 3 , DSIIDC, Bawana , Delhi 110039 , India

8)      Shipping

To return your product, you should send back your product to Shanti Packaging Industries , B 109 , Sector 3 , DSIIDC, Bawana , Delhi 110039 , India .You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If in case shipping is free during order booking still shipping cost will be deducted from your amount paid refund .

9)      Custom boxes

In case of custom boxes no return/exchange/refund can be initiated. Custom Boxes are Complex product that's why we have given an option of 100 Boxes as a Minimum Order Quantity (MOQ).Start with an initial order of 100 Boxes to check the quality so that you will be indulge in minimum risk of Losses.

STRENGTH & PAPER COLOR IS THE COMBINATION OF CERTAIN THINGS WHICH ARE EXPLAINED HERE...

Strength

GSM

Paper Color

GSM

Light Weight (2ply)

100 Each Layer

Brown(1ply)

100 Each Layer

Standard (4 ply)

100 Each Layer

Kraft (1ply)

140 Each Layer

Strong (2 ply)

140 GSm each layer

CNS / CNK (1 Ply)

180 GSm each layer

Heavy Duty (4 ply)

140 GSm each layer

White (1 Ply)

230 GSm each layer

10)   Color

In case of variation in color of paper no return/exchange/refund can be initiated. Color depends on the supplies we are getting from paper mills , for Short run Boxes it's not always possible to maintain the exact color.

11)   Logo printing

In case of variation in color,size,shape of logo no return/exchange/refund can be initiated , Logo printing is done using the Screen Printing Method. Don't treat them as Good as artwork shown in Email or on digital Prints or on LED or Mobile Screens.

12)   Size

If wrong size has been ordered  no return/exchange/refund can be initiated . Be particle with the Sizes +-5mm is possible in Some cases.

1.1/8 = 1.125

1.2/8 = 1.25

1.3/8 = 1.375

1.4/8 = 1.5

1.5/8 = 1.625

1.6/8 = 1.75

1.7/8 = 1.875

There is no Such term 1.8/8 = We will treat it as Next number i.e 2 (eg if you have given an input of 12.8" as a Size we will treat it as 13")

13) Shipping Methods

Corrugated Boxes is Volumetric material , that why sometime its Look that we are charging more , Customer is advise to be practical regarding it. We are trying to Creating a method to be helpful to each and everyone.

There are Three methods of Shipping

             a) Shipping by Boxify (Chargeable)

             b) Self Pick Up we will give you details of Shipping once the Product gets Ready.

             c) Pincode based Shipping (Currently Eligible in Some areas)

IMPORTANT

We generally use reputed Courier partners but sometime its not possible for them also being Corrugated boxes is a Volumetric Product , them we Choose some local transporters or Courier Partner to make it viable. We will upgrade this method time to time to keep the check.

14) Die & Keyline Charges (Processing Fee)

Folding Type Box , Auto Bottom Lock with RSB on Top, Reverse Tuck Flap Box, Auto Bottom Lock with full flap - these four Custom Box styles are Charged Die and keyline charges. Rest two items are not Chargeable as they are made by handmade techniques to save these charges but this will sometimes deteriorate the Quality of Corner Cuttings.if You need that Die cut finish , You have to pay extra amount for these two quality also.